Refund Policy
Welcome to Shivani's German Akademie!
We're excited to be part of your German learning journey. Please review our course policies carefully before enrolling.
Course Registration & Payment
Payment Terms
Course fees must be paid at the time of registration to confirm your seat. Delayed payments may result in loss of access to classes or study materials.
Course Materials
Unless specifically mentioned, books, exam fees, and additional learning resources are not included in the course fee.
7-Day Money Back Guarantee
We want you to join with confidence. If you feel the course is not the right fit for you, you may request a full refund within the first 7 days of enrollment.
Refund Eligibility
- check_circleRefund requests must be made within 7 calendar days from the course start date.
- check_circleAfter 7 days, no refunds will be applicable.
- check_circleRefunds will be processed within 7-14 working days.
Cancellation & Transfer Policy
Student Cancellation
After the 7-day refund period, course fees are non-refundable and non-transferable under normal circumstances.
Emergency Exceptions
In case of genuine emergencies (medical issues, family emergencies, etc.), we may allow a transfer to a future batch, subject to approval and seat availability.
Institute Cancellation
If we cancel a course or batch, students will receive a full refund or the option to shift to another batch.
Student Responsibilities
Students are expected to:
- check_circleAttend classes regularly
- check_circleComplete assignments and practice work
- check_circleMaintain respectful and professional behavior during sessions
- check_circleAvoid disrupting the learning environment
Intellectual Property
All study materials, recordings, worksheets, presentations, and resources provided by Shivani's German Akademie are protected under copyright laws. Sharing, reproducing, recording, or distributing course content without written permission is strictly prohibited.
Termination of Access
We reserve the right to suspend or terminate access to any student found violating academy policies, engaging in misconduct, or misusing course materials.
Limitation of Liability
Shivani's German Akademie is not responsible for any indirect, incidental, or consequential damages arising from the use of our courses or services.
Policy Updates
We may update or revise these policies from time to time. Significant changes will be communicated to enrolled students.
Ready to Start Your German Journey?
We're excited to help you build fluency, confidence, and real communication skills in German 🇩🇪